Home Forums ArileWP Pro Upgrade the PRO edition to the latest version? 1.9?

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  • #1438
    John Smith
    Participant

    I’ve noticed the free edition has a new version, 1.9. The upgrade from 1.8 to 1.9 seems to work seemless in WP, but I not sure how do you handle the PRO version upgrades.
    How do you upgrade the PRO edition to a new version, are you sending a new link to all the customers, or is managed as well directly through WP Theme upgrade process?

    #1457
    themearile
    Keymaster

    Hi John,

    Thanks for using the ArileWP Pro theme. I hope you are enjoying this theme.

    Yes, We are sending a resend receipt to an updated theme package and there you will find a link. By clicking on it, you can download the updated theme package. And the notification you will get by an email.

    If you have any more questions using the ArileWP Pro theme, please let us know.

    Best Regards,
    ThemeArile

    • This reply was modified 1 year, 11 months ago by themearile.
    #1460
    John Smith
    Participant

    What’s the procedure for upgrading? Overwriting the files? Anything special to do in order not to loose any customization of the theme?

    #1465
    themearile
    Keymaster

    Hello John,

    1. You will have to replace the old theme package with the updated theme package. After that, your theme will be updated automatically.

    2. If you have changed something directly in the theme and updated your theme. Then the changes will be lost.
    And if you change by child theme, And updated the updated version of the theme. So there will be nothing lost in your theme. So we recommend Whenever you change something in the theme, do it through the child theme itself.

    If you need any further assistance, let us know.

    Thanks & Regards,
    ThemeArile

    #1492
    John Smith
    Participant

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /srv/www/mysite.com/public_html/wp-content/themes/arilewp-pro/

    Theme installation failed.

    #1494
    themearile
    Keymaster

    Hi John,

    Do you want to update the latest version of the ArileWP Pro theme then follow the given steps below?

    1. Go to the Appearance >> Themes and deactivate the ArileWP Pro theme then select and activate another one theme.

    2. Now delete the ArileWP Pro theme package.

    3. And upload an updated version of the ArileWP Pro theme zip folder click through the Add New Button then click Upload Theme and Install Now.

    4. Now Activate the ArileWP Pro theme again and check your site.

    I hope you follow the above steps carefully and enjoy the updated version of ArileWP Pro.

    If you need any assistance please let us know.

    Best Regards,
    ThemeArile

    #1496
    John Smith
    Participant

    And now I am back at square one with the modification I’ve made on carousel text formatting issue. This is not going to work in long term.
    Could you please fix that formatting issue so I don’t have to manually fix it on my side?

    #1498
    themearile
    Keymaster

    Hi,

    Please tell us which version of the ArielWP Pro theme you are using.

    Thanks.

    #1500
    John Smith
    Participant

    1.2.1

    #1502
    themearile
    Keymaster

    Hello John,

    Thanks for the reply.

    We have released the 1.2.3 version of the ArileWP Pro theme That is why you can log in with your account at http://themearile.com/login/ and download the latest version from there.

    Now you need to install the latest version of the ArileWP Pro theme. Then the text formatting of your carousel will be fixed automatically.

    Thanks,
    ThemeArile

    • This reply was modified 1 year, 11 months ago by themearile.
    #1624
    Giuseppe DI STEFANO
    Participant

    good morning, during the istallation i get this error message ” upload_max_filesize in php.ini”
    i followed these instructions https://helpdoc.themearile.com/?docs=arilewp-pro/getting-started

    can you help me? thank you

    #1626
    themearile
    Keymaster

    Hi Giuseppe DI STEFANO

    Thanks for contacting us.

    Please remove this query from this ticket because this ticket already running at a time.

    And kindly create a separate ticket for your query then we can assist you better.

    Thanks,
    ThemeArile

Viewing 12 posts - 1 through 12 (of 12 total)
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