Home Forums Designexo Pro Install Error – Need help with license or key

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  • #39681
    Kevin Fear
    Participant

    I purchased the $99 All Pro themes this evening. I decided to use Design EXO.
    I followed the install instructions and have done this many times (upload a zip file and install).
    I uploaded and clicked Install and got an error message something like “zip file incompatible”
    So I went and installed from inside WordPress. Now I cannot find a license or key area to turn on the PRO features. Help please.
    Thanks,
    Kevin

    #39682
    themearile
    Keymaster

    Hi Kevin

    Thanks for contacting us. Don’t worry we are here to help you.

    Please follow the help article to install and activate the Designexo Pro theme https://helpdoc.themearile.com/?docs=designexo-pro/getting-started.

    I hope it will help you.

    Thanks

    #39683
    Kevin Fear
    Participant

    I actually had to turn off “Auto Open Downloads” in Safari to keep the zip file being extracted.
    So I followed your install as well. That worked.
    Thanks!

    #39765
    themearile
    Keymaster

    Resolved

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