Install Error – Need help with license or key

[Kevin Fear]

I purchased the $99 All Pro themes this evening. I decided to use Design EXO.
I followed the install instructions and have done this many times (upload a zip file and install).
I uploaded and clicked Install and got an error message something like “zip file incompatible”
So I went and installed from inside WordPress. Now I cannot find a license or key area to turn on the PRO features. Help please.
Thanks,
Kevin

[themearile]

Hi Kevin

Thanks for contacting us. Don’t worry we are here to help you.

Please follow the help article to install and activate the Designexo Pro theme https://helpdoc.themearile.com/?docs=designexo-pro/getting-started.

I hope it will help you.

Thanks

[Kevin Fear]

I actually had to turn off “Auto Open Downloads” in Safari to keep the zip file being extracted.
So I followed your install as well. That worked.
Thanks!

[themearile]

Resolved

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