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  • #12909
    Mihai Niculescu
    Participant

    Hi, I have WP v5.6 and Arile Pro v1.3.4 and recently I tried to add another slide to the front page main slider. But when I click on “Add new slide” nothing happens. I also noticed that:
    – I can’t delete existing slides (clicking on Delete field has no effect)
    – Any changes I make to the pictures for existing slides are ignored
    Please help. Thank you.

    #12911
    themearile
    Keymaster

    Hi Dmitry

    Thanks for contacting us. Don’t worry we are here to help you.

    We have already fixed this issue so please log in to your themearile account.

    And go to the purchase history page here you will get the latest version of the theme.

    So please download the theme and update it in your WordPress.

    And also please clear your browser cache.

    Let me know if it works.

    Thanks

    #12917
    Mihai Niculescu
    Participant

    Hi, thank you for the information. As I’m quite new to WordPress, please let me know how do I use the file to update the theme without losing the settings I already have ? Because all front page content is defined thru the theme settings. And so far the theme has updated itself automatically. Thank you.

    #12955
    themearile
    Keymaster

    Hi Mihai

    If your theme has updated, So please use the help article given https://helpdoc.themearile.com/?docs=arilewp-pro to set up the theme. Please do follow the article carefully it will help you.

    If you have any further assistance, please let us know.


    Thanks

    #13259
    De
    Participant

    issue with slider bg image, 1. what is ideal image size ? 2. what to do about blurring of image?

    #13262
    themearile
    Keymaster

    Hi Desi Gouveia

    Please select the full-size option when you upload the slider images in the theme.

    See the screenshot http://prntscr.com/qjvcs8

    And the perfect image size for the slider is 1920*800px.

    Let us know if it works.

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)
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