Home Forums ConsultStreet Pro Error 404

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #10506
    Barry Holden
    Participant

    Hello, I am getting an error 404 when I try to use the theme customizer. I was editing a page and tried to go back to he customizer and BOOM…error 404!

    I sent an email with temp admin access!

    #10513
    themearile
    Keymaster

    Hi Barry Holden

    Now check your site and let us know.

    Thanks

    #10521
    Barry Holden
    Participant

    Looks good! I am now able to access the customizer without the error 404! What was the issue? Was it something I did?

    #10522
    Barry Holden
    Participant

    I spoke too soon! It is back again!!

    #10539
    themearile
    Keymaster

    Hi Barry

    Yes, we are here to help you.

    Thanks

    #10544
    Barry Holden
    Participant

    It is still doing it…error 404 when I try to customize the theme! I haven’t added any new plugins or anything??

    #10589
    themearile
    Keymaster

    Hi Barry

    Don’t worry we are here to help you.

    I think this is a server issue so please follow the below help article and let us know.

    https://docs.presscustomizr.com/article/232-customizer-appearance-customize-is-not-working

    If you have still issue then please let us know.

    Thanks

    #10698
    Barry Holden
    Participant

    Hello, any updates? I still am unable to use the customizer on my site…

    #10737
    themearile
    Keymaster

    Hi Barry

    We have checked the theme on our end and it’s perfectly working. I think this is a server issue on your site.

    So please share your server Cpanel details so we can check and soled your issue.

    Thanks

Viewing 9 posts - 1 through 9 (of 9 total)
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