Home Forums ArileWP Pro child theme not saving ‘Customize’ theme area

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  • #19296
    Brian OHearn
    Participant

    Hi,
    We are using the child theme, and when I go to make a text change to the slide show or a text change for other areas under the ‘Customizing’ window, I can not save the changes. If I turn a section on/off, but text changes do not update.

    I have updated all plugins/core, turned off all plugins and tested and yet still can not change the text. Any ideas?

    I am using ‘ArileWP ProVersion: 1.3.6’ child them version 1.0

    Thanks,

    #19303
    themearile
    Keymaster

    Hi Brian

    You are using the old version of the ArileWP Pro theme. So please log in to your themearile account.

    And go to the purchase history page here you will get the latest version of the theme.

    So please download the theme and update it in your WordPress.

    Let me know if it works.

    Thanks

    #19343
    Brian OHearn
    Participant

    Thank you, that worked!

    #19448
    themearile
    Keymaster

    Dear Brian

    Glad to hear it and we really appreciate you. We hope you are enjoying the ArileWP Pro theme.

    Please help us improve our customer satisfaction by writing a quick review https://wordpress.org/support/theme/arilewp/reviews/?filter=5 We would be extremely grateful.

    Please let me know if you need any further assistance, We’ll happy to help..!

    Thank you for your time.

    Have a nice day..!

    Thanks & Regards
    ThemeArile

Viewing 4 posts - 1 through 4 (of 4 total)
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