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January 6, 2020 at 6:10 am #1887
themearile
Keymaster

Hi FLOYD SELLEM

Thanks for contacting us.

Kindly select the skip cropping option when uploading the logo image like the screenshot http://prntscr.com/qjvb57

And also select the full-size option when you upload other images in the theme like slider etc. See the screenshot
http://prntscr.com/qjvcs8

If your issue still not resolved please share your site URL so we can check what’s going wrong in your end.

Let me know if it works.

Please let me know if you need any further assistance..!

Thanks,
ThemeArile

  • This reply was modified 5 years, 5 months ago by themearile.