Forum Replies Created

Viewing 15 posts - 91 through 105 (of 1,206 total)
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  • themearile
    Keymaster

    Hi Hyun Myung

    Ok please share your WordPress admin login details of your site so we can check what’s going wrong on your end.

    Please send the details to the email ID below.

    themearile@gmail.com

    Thanks

    themearile
    Keymaster

    Hi Hyun Myung

    Thanks for contacting us. Don’t worry we are here to help you.

    We have checked your site and you have activated the free theme on your site so please follow the given help article https://helpdoc.themearile.com/?docs=newsexo-pro/getting-started to install and activate the NewsExo Pro theme on your website.

    It will help you to configure the theme.

    I hope you have a great day.

    Thanks and Regards
    ThemeArile

    in reply to: How can I make the slider look completely on mobile? #41361
    themearile
    Keymaster

    Hi Ivan

    Please add the below css code in the Additional css box to the responsive slider in the mobile view. Please go to the Appearance => Customize => Additional CSS, paste the CSS here, and click the Publish button.

    @media (max-width: 500px){
    #theme-main-slider .item {
    background-repeat: no-repeat;
    height: auto !important;
    }
    #theme-main-slider .item {
    padding-top: 80.56%;
    display: block;
    height: 0;
    }
    }

    Let us know if it works.

    Thanks

    in reply to: How can I make the slider look completely on mobile? #41359
    themearile
    Keymaster

    Hi Ivan

    Thanks for contacting us. Yes, we are here to help you.

    Can you please share your site URL so we can take a look and provide you with a better solution?

    Thanks

    in reply to: Slide images #41356
    themearile
    Keymaster

    Hi Renato

    Can you please share the screenshot of which bar you want to remove?

    Thanks

    in reply to: Social Icons Disappear in Site Top Header #41355
    themearile
    Keymaster

    Hi Ilias Kapetanakis

    Thanks for contacting us.

    Please share your site URL so we can take a look and provide you a better solution.

    Thanks

    in reply to: Slide images #41309
    themearile
    Keymaster

    Hi Renato

    Please select the page templates for displaying the inner page content like About Us, Contact, etc.

    Thanks

    themearile
    Keymaster

    Hi Maria

    Sorry for the late reply.

    Please let me know if your issue is resolved or not.

    Thanks

    in reply to: Two columns page #41249
    themearile
    Keymaster

    Hi Jose

    Thanks for contacting us.

    Please share your site URL so we can take a look and provide you with a better solution.

    Thanks

    in reply to: Unwanted Background layout shift on Mobile #41192
    themearile
    Keymaster

    Hi Pavel

    Thanks for contacting us.

    We checked your site, and it works well on mobile devices. The background image position has been already fixed so that works well.

    Thanks

    in reply to: Slide images #41186
    themearile
    Keymaster

    Hi Renato

    Thanks for contacting us.

    Please select the full-size option when you upload slider images in the theme. See the screenshot http://prntscr.com/qjvcs8

    Let me know if it works.

    Thanks

    in reply to: Very confused. H1 tage #41183
    themearile
    Keymaster

    Hi Mini

    Yes, you need to replace two files in the new package of the theme.

    Thanks

    in reply to: icon tiktok #41181
    themearile
    Keymaster

    Hi Annop

    Thanks for contacting us.

    Sorry for this, The TikTok icon not available in the theme at this time. Please use another icon as well.

    Have a good day.

    Thanks

    in reply to: Very confused. H1 tage #41178
    themearile
    Keymaster

    Hi Mini

    Ok, we need to change the tag in the theme code file so please follow the below instructions.

    1. Go to theme folder arilewp-pro >> template-parts and open the site-breadcrumb.php file and paste the link code in this file.

    2. Go to theme folder arilewp-pro >> inc and open the template-functions.php file and paste the link code in this file.

    And save both files now check your site.

    Thanks

    in reply to: Very confused. H1 tage #41176
    themearile
    Keymaster

    Hi Mini Mansell

    We have also checked and only 1 H1 tag is displayed in the Site title on your site.

    Thanks

Viewing 15 posts - 91 through 105 (of 1,206 total)