Home Forums NewsExo Pro The theme “NewsExo pro” I bought last week doesn’t work on WordPress

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  • Author
    Posts
  • #41369
    hyunmyung jin
    Participant

    When I try to create a new icon in theme customization, it tells me to upgrade to pro

    #41370
    themearile
    Keymaster

    Hi Hyun Myung

    Thanks for contacting us. Don’t worry we are here to help you.

    We have checked your site and you have activated the free theme on your site so please follow the given help article https://helpdoc.themearile.com/?docs=newsexo-pro/getting-started to install and activate the NewsExo Pro theme on your website.

    It will help you to configure the theme.

    I hope you have a great day.

    Thanks and Regards
    ThemeArile

    #41371
    hyunmyung jin
    Participant

    I followed the guide you gave me exactly.
    And when I uploaded the file, it said that the same file exists, so I overwrote the file again and activated it, but this message still appears.
    ” Upgrade to NewsExo Pro to add more Posts and get the other advanced pro features.”

    And I can’t add posts.
    What should I do?

    #41372
    themearile
    Keymaster

    Hi Hyun Myung

    Ok please share your WordPress admin login details of your site so we can check what’s going wrong on your end.

    Please send the details to the email ID below.

    themearile@gmail.com

    Thanks

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