Error 404

[Barry Holden]

Hello, I am getting an error 404 when I try to use the theme customizer. I was editing a page and tried to go back to he customizer and BOOM…error 404!

I sent an email with temp admin access!

[themearile]

Hi Barry Holden

Now check your site and let us know.

Thanks

[Barry Holden]

Looks good! I am now able to access the customizer without the error 404! What was the issue? Was it something I did?

[Barry Holden]

I spoke too soon! It is back again!!

[themearile]

Hi Barry

Yes, we are here to help you.

Thanks

[Barry Holden]

It is still doing it…error 404 when I try to customize the theme! I haven’t added any new plugins or anything??

[themearile]

Hi Barry

Don’t worry we are here to help you.

I think this is a server issue so please follow the below help article and let us know.

https://docs.presscustomizr.com/article/232-customizer-appearance-customize-is-not-working

If you have still issue then please let us know.

Thanks

[Barry Holden]

Hello, any updates? I still am unable to use the customizer on my site…

[themearile]

Hi Barry

We have checked the theme on our end and it’s perfectly working. I think this is a server issue on your site.

So please share your server Cpanel details so we can check and soled your issue.

Thanks

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